What personal information Viwaham.com collects, how we use and protect it, what other members can see, and the choices you have. Written to be read, not skimmed past.
If anything here is unclear, or you want your profile removed, our team in Colombo will help.
support@viwaham.comAge, community, religion and education are visible to visitors and search engines. Photos are shown only to the people you choose.
Phone and email are shared only with a family whose interest you accept, and are never sold.
Google and other vendors serve ads based on your visits. You can opt out — see section 6.
Edit, hide or delete your profile at any time, and ask for a copy of your data.
This policy explains what Viwaham.com does with your personal information. It applies to this website and to any service we provide through it. We are a matrimonial service based in Colombo, Sri Lanka, operating at viwaham.com.
By registering with us or using the site, you agree to the handling of information described here. If you do not agree, please do not register. Our Terms of Use should be read alongside this policy.
We collect three broad categories of information.
| Category | Examples |
|---|---|
| Profile information | Name or profile name, gender, date of birth, height, marital status, mother tongue, religion, community, caste, education, occupation, income range, food habits, country and city of residence, horoscope details such as nakshatra and rasi, photographs, partner preferences, and any description you write. |
| Contact and account information | Mobile number, email address, postal address where provided, password or one-time passcode records, and the identity of the family member managing the profile where that applies. |
| Communications | Messages you send through the contact form, expressions of interest, and correspondence with our support team. |
| Payment information | Where you purchase a paid membership, the transaction record and billing details. Card and online payments are processed by our payment provider, PayHere (PayHere (Private) Limited, Sri Lanka). Your card number is entered on PayHere's secure page and is never seen or stored by Viwaham; we receive only the payment result, amount and a reference number. |
When you visit the site we and our service providers automatically record technical data: IP address, browser type and version, device type and operating system, referring page, the pages you view and the time spent on them, and the approximate location derived from your IP address. This is standard server and analytics data.
Profiles are frequently created by a parent, sibling or other relative on behalf of the person seeking marriage. If you create a profile for someone else, you confirm you have their consent to provide their information. If you believe a profile about you was created without your consent, contact us and we will remove it after verifying your identity.
This distinction matters, so it is stated plainly.
Publicly visible: the information in your profile — profile ID, gender, age, height, religion, community, education, occupation, location, horoscope details and your description — is visible to visitors of the site, including people who are not registered. Search engines may index profile pages. Do not put anything in your profile that you would not want seen publicly.
Never displayed publicly: your mobile number, email address, postal address, password, payment details and the identity of the account holder. We do not sell or publish member contact details, and we do not pass them to other members without your involvement.
Photographs. You choose who sees your photos: only families whose interest you accept (the default), any registered member, or everyone. You can change this at any time from About me & photo privacy on your dashboard.
Interests and contact details. When you send an interest we record which of your profiles sent it, to which profile, when, and any short note you add, and we tell the other family by SMS or email. If a family accepts your interest, or you accept theirs, the two of you can see each other's mobile number, WhatsApp number and email address. That is the only way another member sees them. Declined and withdrawn interests are kept so the same family is not approached twice. Where contact details are a paid feature, we also record which contacts you have unlocked and how many credits your account holds.
Shortlist. Profiles you save to your shortlist are visible only to you.
Never put contact details in a free-text field. Phone numbers or email addresses typed into a description box become publicly visible. We remove them when we find them, but please do not add them.
We do not sell your personal information. We share it only in these situations:
A cookie is a small text file stored by your browser. We use them for:
Most browsers let you block or delete cookies through their settings. If you block essential cookies, you will not be able to sign in.
This site is supported in part by advertising, and we want to be specific about what that means.
Visitors in the European Economic Area, the United Kingdom and Switzerland. Where required, we ask for your consent before any non-essential cookie — including advertising cookies — is set, and you may withdraw that consent at any time through your browser settings or by contacting us. Personalised advertising is not shown without consent.
We do not permit advertising that targets members on the basis of sensitive characteristics derived from their profile, and we do not pass profile data to advertisers.
You may, at any time:
Depending on where you live, you may have specific statutory rights — for example under the Sri Lanka Personal Data Protection Act, the EU/UK General Data Protection Regulation, or California privacy law. We honour these requests regardless of where you are. Write to support@viwaham.com and we will respond within 30 days. We do not sell personal information as that term is used in California law.
Traffic to and from the site is encrypted in transit using TLS. Passwords are stored hashed, not in plain text. Access to member data by our staff is limited to those who need it for support and verification. Card details are entered on PayHere's secure payment page and processed on PCI DSS Level 1 certified bank systems; they are never stored by us.
No system is perfectly secure. If we become aware of a breach affecting your personal data, we will notify you and the relevant authority as required by law.
This service is for adults seeking marriage. The minimum age for registration is 18, consistent with the minimum legal age of marriage in Sri Lanka. We do not knowingly collect information from anyone under 18. If we learn that a profile belongs to a minor, we remove it. If you believe a minor has registered, tell us at support@viwaham.com.
We serve members in Sri Lanka and in the Tamil diaspora, including Canada, the United Kingdom, Australia, France, Switzerland, Germany, India and the Gulf states. Your information may be stored or processed on servers outside your country of residence. Where we transfer data internationally, we take steps to ensure it remains protected to the standard described in this policy.
We may update this policy. The date at the top shows when it was last revised. Where a change materially affects how we use your information, we will notify registered members by email or by a notice on the site before it takes effect.
Questions, requests or complaints about privacy:
If you are not satisfied with our response, you may lodge a complaint with the data protection authority in your jurisdiction.